Your Satisfaction Matters
We stand by the quality of every Calisto Baby product. If something isn't right, we're here to make it better.
What’s Covered
- ✔ Manufacturing defects
- ✔ Items received damaged or faulty
- ✔ Warranty claims must be reported within 7 days of delivery
What’s Not Covered
- ✘ General wear and tear
- ✘ Damage due to misuse or washing
- ✘ Sale or clearance items
- ✘ Items without tags or original packaging
How to Submit a Claim
Contact our support team with your order number, photos of the issue, and a short description of the problem:
We aim to respond within 24 hours and resolve valid warranty issues promptly.